Responses

Getting responses from Feedbackly

Get Responses

GET https://api.feedbackly.com/v5/responses

This endpoint allows you to access Responses objects from Feedbackly. For clarification on different outputs by question type, take a look at the Question types note

Query Parameters

Name

Type

Description

skip

number

Number of documents to skip from the start

metadata

string

Filters with provided metadata key-value pairs. Separate with semicolon. Format maker:Apple;phone:iPhone

fieldId

string

Filters based on the provided field ids. Please refer to the docs about this id.

questionType

string

Array of question types. See the docs for available question types.

questionId

string

Filter responses by given question id

surveyId

string

Filter responses by given survey ids

touchpointId

string

Filter responses by given touchpoint ids

createdTo

number

UNIX timestamp. Fetch responses from before this timestamp. Defaults to current timestamp if not specified.

preferredLanguage

string

Language to fetch question titles etc. Defaults to 'en' or the first language available.

createdFrom

number

UNIX timestamp. Fetch responses starting from this timestamp. Defaults to start of the day if not specified.

Headers

Name

Type

Description

Authorization

string

Authentication token to access the API eg: 'Authorization': 'ey0iuefg.834xcunerun348efnsd'

{
  "data": [
    {
      "touchpointName": "Retail location 1",
      "answer": 0.75,
      "questionType": "Button",
      "metadata": {
        "model": "Tesla"
      },
      "valueNum": 0.75,
      "responseChainId": "507f1f77bcf86cd799439011",
      "questionId": "507f1f77bcf86cd799439012",
      "surveyId": "507f1f77bcf86cd799439011",
      "question": "How did we succeed today?",
      "teamId": "507f1f77bcf86cd799439013",
      "createdAtDate": "2019-12-31T10:00:00.000Z",
      "createdAt": 1573507477,
      "touchpointId": "507f1f77bcf86cd799439011",
      "_id": "507f1f77bcf86cd799439011",
      "language": "fi",
      "teamName": "My team name",
      "tags": [
        "CSAT"
      ]
    },
    {
      "answer": 4,
      "valueNum": 4,
      "language": "en",
      "questionType": "NPS",
      "questionId": "58d8d547b8c71e000e3824fd",
      "createdAt": 1490605439,
      "createdAtDate": "2017-03-27T09:03:59.133Z",
      "_id": "5dc57703b7c935069aef31c6",
      "question": "How likely are you to recommend us to a friend or colleague?",
      "metadata": {},
      "responseChainId": "58d8d57d42f73c78c47e2d3d",
      "teamId": "507f1f77bcf86cd799439013",
      "teamName": "My team name",
      "touchpointId": "589c16ad87ef9860199cab37",
      "touchpointName": "Retail location 1",
      "tags": []
    }
  ],
  "paging": {
    "next": "https://api.feedbackly.com/v5/responses?skip=200",
    "previous": "https://api.feedbackly.com/v5/responses?skip=0"
  }
}

Response type description

Field name

Type

Example

Description

data

Response data[]

The array of response objects

paging

Pagination

Pagination object

Get Response by id

GET https://api.feedbackly.com/v5/responses/:id

Returns a single response by id

Path Parameters

Name

Type

Description

string

Response id

Query Parameters

Name

Type

Description

preferredLanguage

string

Language to fetch question titles etc. Defaults to 'en' or the first language available

Headers

Name

Type

Description

Authorization

string

Authentication token to access the API eg: 'Authorization': 'ey0iuefg.834xcunerun348efnsd'

{
  "answer": [
    "Facebook",
    "LinkedIn"
  ],
  "valueArray": [
    "adfunr4",
    "dsfgt1w"
  ],
  "language": "en",
  "questionType": "Word",
  "questionId": "58d8d548a4753d000e4665ec",
  "createdAt": 1490868345,
  "createdAtDate": "2017-03-30T10:05:45.781Z",
  "_id": "5dc576ffb7c935069aeebd68",
  "question": "Where did you hear from us?",
  "metadata": {},
  "responseChainId": "58dcd870dde9550aec15ef12",
  "teamId": "5dc56d54b7c935069aefa9e3",
  "teamName": "My team 2",
  "touchpointId": "589c16ad87ef9860199cab37",
  "touchpointName": "Retail location 2",
  "surveyId": "507f1f77bcf86cd799439011",
  "tags": []
}

Response data object

Field

Type

Example

Description

touchpointName

string

Touchpoint 1

Touch point name

answer

string | string[] | number

0.5, "Apple", ["Apple", "Orange"]

Mixed-type field related to question type

questionType

"Button"

Question type

metadata

{ [key: string]: string}

{phone: "iPhone X"}

metadata attached to response

fieldId?

string

"507f1f77bcf86cd799439013"

Field id (used in Contact and Slider question types)

valueString?

string

"Orange"

String value of the response

valueArray?

string[]

["aoudfsa", "sidfvcx"]

The technical id of the given responses (Word/Image)

valueNum

number

0.5

Number value of the response

responseChainId

string

"507f1f77bcf86cd799439013"

Id of the full response chain the response belongs to

questionId

string

"507f1f77bcf86cd799439013"

Question's id

question

string

"How did we succeed today?"

The title of the question in the preferred language (if available)

teamId

string

"507f1f77bcf86cd799439013"

Team's id

createdAtDate

string

"2017-03-27T09:03:59.133Z"

Response's date in Javascript format

createdAt

number

1490605439

Response's date in UNIX timestamp

touchpointId

string

"507f1f77bcf86cd799439013"

Touchpoint's id

_id

string

"507f1f77bcf86cd799439013"

id of the response

language

string

"en"

language the response is given in

teamName

string

"My team"

Team's name

fieldName

string

"Email"

Field name (used in Contact and Slider)