Widget Hooks
This action will trigger the given callback function when the survey is loaded and shown.
FBLY.action("onSurveyLoaded", () => { /* Your code */})
This action will trigger the given callback function immediately after a customer answers a question of the survey. This means, if the survey has 3 questions the function will be called each time a question in answered, in this case 3 times.
The response object will be passed as the first argument of the function. Available fields include:
surveyId | 12 byte ObjectId |
questionId | 12 byte ObjectId |
touchpointId | 12 byte ObjectId |
language | string (ISO 639-1 language code) |
data | varies |
FBLY.action("onResponse", (r) => { /* Your code */})
This action will trigger the given callback function after the survey is completed.
FBLY.action("onSurveyFinished", () => { /* Your code */})
This action will trigger the given callback function if the survey closes either by user or programmatically. "isDeclined" flag is true only if the user closed the survey or if
FBLY.close(userDeclined) called with userDeclined = trueFBLY.action("onClose", (isDeclined) => { /* Your code */})